Manage people and households
Build out your member directory and group people into households.
Before you start
Section titled “Before you start”- You need a role that can manage members (Owner, Admin, or a role with member-management access).
- Managing a member’s email addresses requires access-management permission, which not every role has.
- Go to People (
/people) to see your member directory. - Click Add Person, enter their First Name and Last Name (required), and optionally their M.I., Date of Birth, Email, and Phone, then click Add Person to save.
- Switch to the Households tab to view and manage households.
- Click New Household, use Choose primary person to search for and select the household’s primary member, then click Create Household. Households are automatically named after the primary person — there’s no separate name field.
- Expand a household card and click Add person to household to add more members, then set each person’s relationship (Spouse, Child, Parent, and similar options).
- You can also manage a household from a person’s own profile: open their Household tab, click Create Household if they don’t have one yet, or Add to add someone to their existing household.
- To update a member’s email addresses, open their profile’s Profile tab, find Contact Information, and click Update next to Email. This opens Manage email addresses.
- Click Add email address, enter the address, and click Send code. The member must verify the new address themselves before it can be used to sign in — staff can’t verify it on their behalf.
What’s next
Section titled “What’s next”- Getting started — invite staff and assign roles.
- Run your first fundraiser — start raising funds from the people in your directory.